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    Active Member
    Posts: 8
    Registered: ‎09-09-2012

    Cannot activate license

    414 Views, 6 Replies
    09-26-2012 06:50 PM

    Pls help me deactivate and re-activate this license, i just install but cannot activate it

    below is the info my software: 

    AtutoCAD 2008 EN DVD FS

    Commercial Product

    Part No. xxxxx-xxxxxx-xxxx

    Serial No. xxx-xxxxxxxx

     

     

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    *Expert Elite*
    Posts: 6,639
    Registered: ‎06-29-2007

    Re: Cannot activate license

    09-27-2012 01:06 AM in reply to: itvnsupport

    Hi,

     

    First:

    Don't show your serialnumber here, it's a public forum (and so you are not safe that your serial isn't used for any non-legal purposes).

     

    >> i just install but cannot activate it

    Why can't you activate it? Please remember we can't see your screen`:smileywink:

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
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    Active Member
    Posts: 8
    Registered: ‎09-09-2012

    Re: Cannot activate license

    09-27-2012 01:20 AM in reply to: alfred.neswadba

    After i unistall this software and reinstall on laptop, but cannot activate it. Now i want activate this license for my laptop, can you help me activate it.

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    *Expert Elite*
    Posts: 6,639
    Registered: ‎06-29-2007

    Re: Cannot activate license

    09-27-2012 01:44 AM in reply to: itvnsupport

    Hi,

     

    >> but cannot activate it

    Sorry, why can't you do that? Because you don't see any dialog on screen that ask's for activation or you don't know how to fill that out, or .....

    Again: imagine we can't see your screen, we don't see what you are doing, so we don't know what makes you thinking you "cannot activate it".

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
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    Active Member
    Posts: 8
    Registered: ‎09-09-2012

    Re: Cannot activate license

    09-27-2012 02:44 AM in reply to: itvnsupport

    This is my screen.

     

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    *Expert Elite*
    Posts: 6,639
    Registered: ‎06-29-2007

    Re: Cannot activate license

    09-27-2012 03:15 AM in reply to: itvnsupport

    Hi,

     

    you should not present your serial-number here, the screenshot itself (with a rubbered out snr) is enough.

     

    Ok, you have to transfer the license from your old system to the new one. You can't register it multiple times as each registering is equal to "new installed an additional license". And that the number is marked as invalid can also mean: you already did it more often than you bought licenses.

     

    Take your old system, find in the Windows-start-menu the License-Export option. Export the license and on your new system import it (with the same license transfer utility that is installed with AutoCAD).

     

    - alfred -

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    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
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    *Expert Elite*
    TravisNave
    Posts: 8,228
    Registered: ‎01-14-2005

    Re: Cannot activate license

    10-03-2012 10:42 AM in reply to: itvnsupport

    If your product was ever upgraded, cross-graded, or under Subscription that has now lapsed, expired, or is current, then your 2008 software is retired.  Chances are that your 2008 version is now a newer version and the lease for that has been removed.  You should probably contact your Reseller for more information on this policy.

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