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Account split into two

24 REPLIES 24
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Message 1 of 25
duuback
540 Views, 24 Replies

Account split into two

Thanks to the terrible overhaul on the forums, my account is no longer logging in with the account that I've been posting with for the past 5 yrs. Can any admin help me get the two linked or transferred together?

24 REPLIES 24
Message 21 of 25
Leendert68
in reply to: nicolasleduc

Sorry to get back to you so late. It still doesn't seem to work. If I edit my "Account Information" I can get my User ID to change, but this means my Autodesk ID changes as well (i.e. it changes the logon name I have to use for instance at the Subscription Center). So I guess it isn't possible (or I am doing something terribly wrong).

Message 22 of 25
nicolasleduc
in reply to: Leendert68

ok let me double check with the team and I will get back to you

Message 23 of 25
Leendert68
in reply to: Leendert68

I assume I can stop waiting now? 😉

Message 24 of 25
nicolasleduc
in reply to: Leendert68

Sorry about that, I was on vacation. I did double check, and yes, changing your ID in the forums changes your Autodesk ID everywhere else

Message 25 of 25
Leendert68
in reply to: Leendert68

Thanks for the effort... 😉

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