--Unknown property: "getMenu"in undefined

[Anonymous]

Anyone had this error i cant find any solutions at all . --Unknown property: "getMenu"in undefined then it says --Unknown property: "numItems"in undefined then crashes .. it was fine all day now this any ideas would be helpful

[focomoso]

What were you doing when you got this error? What version of max on what os? What plugins installed? Were you using any scripts?

[lwjacob]

You should try turning your UI back to the default.

[Daddy OH]

Any resolve on this issue? I'm having the same problem.

[Anonymous]

Unknown property: "getMenu" in undefined



Well, I have, and it means max will not start up correctly. After many hours trying to locate the problem I found the cause. The max default .mnu file got corrupted.

Go into your user settings folder (If your not aware of this folder, max creates this for you and all your local settings are stored here.) This folder is slightly different on different operating systems. I am running Vista (Don't ask why, but it runs fine)

User Settings Folder - C:\Users\fredr\AppData\Local\Autodesk\3dsmax\2011 - 32bit\enu\UI

Once there, simply delete your MaxStartUI.mnu. Next time you start max, it will notice the missing file and pull one from the program files location. I have saved my .mnu file now so that when this happens again. (And I'm sure it will...) I'll have it ready.

All above are the words of Ruff.Big thnx to him,as it solved the problem for me.
In my case(Windows 7) it was: "C:\Users\user\AppData\Local\Autodesk\3dsmax\2011 - 64bit\enu\UI"

Original Source:
http://ruffstuff.squarespace.com/journal/3ds-max-doesnt-start-unknown-property-getmenu.html

[climax3d]

Deleting the Maxstartui.mnu Worked fine for x64 as well.

Thank you very much!

[fredr]

Just to add to this, if you remove that maxStatUI.mnu and it doesn't work, check the .mnu file in the main program files\autodesk\max\ui folder. I think it looks there for that file also.

I usually replace my 64 bit maxStartUI.mnu with the 32 bit one and it fixes it.

Fred

[iskon]

Thank you guys for solving this.

[Anonymous]

problem solved, thanks a lot!

[philipinnovation]

I'm getting the same error on 3ds max 2014, but can't locate the file. Does anyone know where this file is on windows 8 for 3ds max 2014?

[philipinnovation]

I got it fixed by Autodesk on my Windows 8.1! The file I could not locate was hidden! So make sure all Hidden Items is always ticked in windows 8. Very silly function of windows 8.1. That showed my ENU folder which the guy renamed to ENU_old. Got it sorted via teamviewer from Germany, sitting in South-Africa. Pretty Cool..