there is one hidden setting regarding shadow quality in Nitrous viewports which is nowhere exposed in the UI.
It's the Nitrous shadowmap size limit which defaults to 512
To crank that value up, you can type the following in the maxscript listener ( 4096 being used as example here )
Nitrousgraphicsmanager.shadowmapsizelimit=4096
Do that in your scene you posted, and the artefacts will be gone.

Unfortunately this setting does'nt get stored in any config file, nor with the scene itself. Thus it resets itself with each 3ds Max restart. Though you could place the command inside a script and copy that script to your 3ds Max scripts\startup folder ...
Or - for your convenience - you could use my PowerPreview script, which provides a comprehensive UI to tweak your viewport setup for optimal quality ( or anyway you want it ). Just download from scriptspot
This is how the UI looks about

Regarding your scene viewport setup in general:
You are using the default lights with 2 lights in your viewport settings, not the scene lights. Default lights depend on your viewport camera position, the second light angle will be positioned even worse, thus you will have such shadow artefacts much more likely. In your case, the second light is placed pretty coplanar to some of your surfaces , thus the obvious artefacts
Josef WienerroitherSoftware Developer & 3d Artist Hybrid