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Active Member
DianaY
Posts: 6
Registered: ‎09-05-2012

FTL: virtual device creation failed 3ds max 2012 32 bit

5850 Views, 13 Replies
09-05-2012 12:05 PM
I can't use my product because this message appears, then I click close, but the four work areas doesn't appear
I attached a photo to show you my problem, I hope you can help me please! what should I do? what's the problem here?

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Mentor
Doughboy12
Posts: 2,234
Registered: ‎04-08-2011

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-05-2012 12:46 PM in reply to: DianaY
Are you running into a language problem?
English version or other...?
System and OS specs?
What have you tried?
Where did you get the software?
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3ds Max 2012 Certified Professional
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Active Member
DianaY
Posts: 6
Registered: ‎09-05-2012

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-06-2012 11:57 AM in reply to: DianaY
I'm not sure if it's a language issue it is supposed to be in spanish because when I entered my country (Mexico) automatically selected spanish, but I don't have any problem having the english verion. My computer is a TOSHIBA, windows XP 32 bits...
I downloaded from the autodesk page, they give students free versions...
the problem is, as you can see in the image there's a message box telling me "this" problem I just click close, then I can use any command I want the problem is, for example, clicking box but I can see the box I'm making, because the work areas stays as yo can see on the image... with the background that was before open 3ds max... I mean thats my only problem, I can select the work areas, I can make a box and modify it but I can't see what I'm doing. Hope you can help me!
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Moderator
Steve_Curley
Posts: 18,850
Registered: ‎08-07-2007

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-06-2012 12:12 PM in reply to: DianaY
Toshiba is just a brandname - we need the actual specs for the machine, especially the graphics card (or subsystem if it's onboard). At the very least the model number of the machine.
My guess would be it's mobile chipset which is simply not up to the job of running Max.

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

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Distinguished Contributor
stephengabriel
Posts: 350
Registered: ‎05-09-2008

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-06-2012 12:57 PM in reply to: DianaY
Looks like it may be a graphics card issue due to the failure to generate the viewports. Locate your desktop short cut for Max, select it, right click and select Properties from the pop up menu. On the Shortcut tab, locate the Target field and at the end of the field add a space and "-h" without the quotes. Now when you start Max, it will ask you what graphics driver to use. Select Direct 3D and click OK to launch Max using that driver rather than Nitrous. If Direct 3D is already selected, try choosing Software as you are running the 32 bit version of Max. If this works successfully, remove the -h from your desktop short cut or it will ask you which driver to use every time you launch from the desktop. If it doesn't work, let us know your system stats and I'm sure one of us will be able to help you with this.
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Active Member
DianaY
Posts: 6
Registered: ‎09-05-2012

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-07-2012 11:55 AM in reply to: DianaY
well I think I can't add the -h am I doing it correctly?


toshiba satellite a105 s4384
In system properties:
Intel(R) Corel(TM)2 CPU
T5500 @ 1.66GHz
980MHz, 0,99GB RAM

and I found this on internet
ProcessorIntel Core 2 Duo T5500 / 1.66 GHz ( Dual-Core )
Memory 1.0 GB / 4.0 GB (max)
Hard Drive 160.0 GB - Serial ATA-150 - 4200.0 rpm
Operating System Microsoft Windows XP Media Center Edition 2005
Display Type 15.4 in TFT active matrix
Max Resolution 1280 x 800 ( WXGA )
Graphics Processor Intel GMA 950 Dynamic Video Memory Technology 3.0

I'm sorry I'm not an expert on computers :/ that's the reason why I'm asking for help.

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Distinguished Contributor
stephengabriel
Posts: 350
Registered: ‎05-09-2008

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-07-2012 11:57 AM in reply to: DianaY
In the Destino: field, add the -h at the end of the line so it looks like:

"C:\Programa\Autodesk\3ds Max 2012\3dsmax.exe" -h
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Active Member
DianaY
Posts: 6
Registered: ‎09-05-2012

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-07-2012 12:09 PM in reply to: Steve_Curley
toshiba satellite a105 s4384
In system properties:
Intel(R) Corel(TM)2 CPU
T5500 @ 1.66GHz
980MHz, 0,99GB RAM
and I found this on internet
ProcessorIntel Core 2 Duo T5500 / 1.66 GHz ( Dual-Core )
Memory 1.0 GB / 4.0 GB (max)
Hard Drive 160.0 GB - Serial ATA-150 - 4200.0 rpm
Operating System Microsoft Windows XP Media Center Edition 2005
Display Type 15.4 in TFT active matrix
Max Resolution 1280 x 800 ( WXGA )
Graphics Processor Intel GMA 950 Dynamic Video Memory Technology 3.0
I’m sorry I’m not an expert on computers :/ that’s the reason why I’m asking for help.
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Active Member
DianaY
Posts: 6
Registered: ‎09-05-2012

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-07-2012 12:19 PM in reply to: DianaY
Oh! ok I tried also in the destino field but I did it inside the " "
but well I ran 3ds max, good new, the FTL message box doesn't appear anymore... but I still can't see de viewports... :c
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*Expert Elite*
DarrenP
Posts: 7,324
Registered: ‎09-13-2007

Re: FTL: virtual device creation failed 3ds max 2012 32 bit

09-07-2012 12:34 PM in reply to: DianaY
your laptop is not good enough to run 3ds max
that intel card is whats killing you
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