This basic problem showed up on a chair arm in a tutorial I am following, where two chamfers join. Despite following the steps exactly, the instructor's chair is fine, but mine did this spontaneously, creating the hole seen here. What is/are the basic ways of handling this sort of situation to repair the geometry without making it worse, such that problems don't arise later? I already tried some things, such as vertex welding, but this made things worse and I had to revert.
Hi. Just two quick questions about your suggestion so that I understand it. Which two vertices do you mean by on the border of the hole? (there are four). Am I using "refine" to add these extra vertices?
Edge sub-object level, Insert Vertex (button at the top of the Edit Edges rollout). There are 4 vertices around the hole - the 2 which are opposite the edge which is at an angle, i.e. NOT the vertices at the end of that edge.