Exclamation mark and unknown status

[yossioren113]

Hi all 
all my last files in the asset tracking i have in the status an unknows status imstead of found or o.k for maps ...
the parth is o.k 
someone know why??

ive attached a screenshot.

thanks!

[Steve_Curley · Accepted solution]

From the Max help...
[exclamation mark icon here] "Status for the file could not be obtained. This typically means you are not logged into the provider."

[BenBisares]

Just to add to Steve_curley's response, does your project use any kind of asset management system like Vault? Also what version of 3ds Max are you using?

[yossioren113]

hey steve what do you mean by : not logged into the provider??

you mean by starting 3dsmax as administrator?

[yossioren113]

hey ben im using 3dsmax design 2014 and its happend in any project i used or model or anything else i dotn have in the status "found" any more..

just unsknoun status

[Steve_Curley]

That was a direct quote from the help. I didn't say it - the help says it. The "provider" is an asset tracking system such as Vault. Beyond that I know nothing about it.

[Stefan_L]

Since using a renderfarm service (REBUSfarm) and installing their scripts, I too have these exclamation marks.

Optically annoying, but less important than the "Status" column, which is too narrow in your screenshot.

Behind the "status unknown" it tells things like:

"missing" (if not found)

"found" (if found elsewhere)

or nothing, if found in the right place 

[alex1560 · Accepted solution]

You must go to Options inside Asset Tracking and click on "Disable Asset Tracking". 

[Alfred.DeFlaminis]

The comments by @Steve_Curley and @BenBisares are correct when referring to Vault protection, and @alex1560 is also correct in that unchecking "Disable asset tracking" will also produce these ! marks.  Marking solutions in this post so future users can benefit from this, thank you all for the excellent posts.  

Best Regards,

[hakan]

you are the hero man thanks so much...

[3d-labor]

I can confirm that this behavior is most likely caused by asset management software. After I installed "Project Manager" from Kstudio Ihad the same behaviour - all marked as "Unknown status", even after uninstalling the software for test reasons. Options --> Disable Asset Tracking is the solution! Thanks!

[ronilson3d]

estou com o mesmo problema

"I have the same problem"

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Traduzido por [@clacampos] através do Google Tradutor