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3ds max 2015 installed failed

44 REPLIES 44
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Message 1 of 45
shaid123
10162 Views, 44 Replies

3ds max 2015 installed failed

What's up with this **** autodesk softwares why all 3ds max are so curropted? I have download all of 3ds max version they all have the same errors and now this autodesk 2015 won't install properly..

 

 

 

Untitled.jpg

 

 

 

Please don't ignore this thread because I made another post about 3ds max 2014 and no one didn't replied back.

44 REPLIES 44
Message 2 of 45
jessica.t
in reply to: shaid123

Hi @shaid123,

 

Thanks for the screenshot but would you mind attaching a copy of your installation log file so we can further investigate? Thanks very much!



Jessica Thrasher
Message 3 of 45
Mel
Observer
in reply to: jessica.t

Im also having trouble instaling 3dsMax Design. I was able to install 3DsMAX but not Design. Have tried a few different versions.

 

 

Message 4 of 45
camilo.lemos
in reply to: Mel

Hi Mel, welcome to the Autodesk Community!

 

Do you see any error messages when you try to install 3ds Max Design? If so, what do the error messages read?

 

Please, post your installation log here to help us troubleshoot the issue.

 

Thank you,



Camilo Lemos

Message 5 of 45
DV125
in reply to: shaid123

I have the same problem, did you find any solution?

hope you can solve it 🙂

regards

Message 6 of 45
Mel
Observer
in reply to: DV125

No! I gave up and Im just using Archicad. 😞
Let us know if you figure it out.

Cheers
Mel
Message 7 of 45
DV125
in reply to: Mel

:// I just tried again and it gave again error, seems to happen always almost at the same point...

this is my final lines of log:

 

Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2014/8/24:11:45:48 User PC Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded 
2014/8/24:11:46:21 User PC Rollback Autodesk® Material Library 2015 Succeeded 
2014/8/24:11:46:21 User PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/8/24:11:46:21 User PC Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/8/24:11:46:21 User PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619

 

I'm with W8.1 and AMD CPU/GPU

I hope this can give an idea of the problem :S

regards 🙂

Message 8 of 45
jessica.t
in reply to: DV125

Hi @DV125,

 

Though this Autodesk Solution is for error 1603, 1600 errors tend to behave the same. Give this a try and let me know how it goes. Thank you!



Jessica Thrasher
Message 9 of 45
DV125
in reply to: jessica.t

Hello Jessica,

I used virtual assistant to download the offline installer yesterday and it works now!virtual assistant

Problem seems to be in the autodesk infrastructure/servers or something because nothing on my computer (including disabling firewall, checking permissions etc.) worked for me. Since the offline installer package avoids the need to download parts during installation here i received no problems.


Thank you for your help,

regards!

Message 10 of 45
saurabh100m
in reply to: shaid123

Capture.PNG

Message 11 of 45
saurabh100m
in reply to: saurabh100m

please help me in installation of 3ds max 2015

Message 12 of 45
camilo.lemos
in reply to: saurabh100m

Hi @saurabh100m and welcome to the Autodesk Community!

 

Please, follow the steps described on this solution and let us know if that works for you.

 

Thank you,



Camilo Lemos

Message 13 of 45
saurabh100m
in reply to: camilo.lemos

 it is not working

 

Message 14 of 45
camilo.lemos
in reply to: saurabh100m

Sorry to hear it didn't work.

 

Did you try all the steps mentioned in the solution?

 

What OS are you installing this on?

 

 



Camilo Lemos

Message 15 of 45
saurabh100m
in reply to: camilo.lemos

dotnet step i tried

Message 16 of 45
saurabh100m
in reply to: saurabh100m

i did uninstallation

 

Message 17 of 45
camilo.lemos
in reply to: saurabh100m

I'm not sure I understand. 

 

Can you please confirm that you followed all these steps

 

If you didn't, please follow those steps and let us know where they failed.



Camilo Lemos

Message 18 of 45
saurabh100m
in reply to: camilo.lemos

it is installed but

an error is there while launching it

3dsmax.exe application error

Message 19 of 45
philip.s
in reply to: saurabh100m

Thanks and can you please provide additional details on the error including a screenshot.

 

Application Erros are fairly common error with multiple possible causes. Outside of a screenshot of the error, please post your system specs, especially the graphics card and driver details, and note (where applicable) whether something (like the OS) is 32bit or 64bit. Max 2015 is 64bit only and will not run on a 32bit OS.

Message 20 of 45
jorge_agi
in reply to: philip.s

I have the same problem, my computer is a lenovo y50, intel i7, 8 gb of ram, nvidia geforce gtx860m, I have tried with 2013, 2014 and 2015 versions and none of them have worked. I've been tring to install 3dsmax for 2 days and I can't, please help. here's my log file  ... and yes, I tried the solution you gave before

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